Sales Support

Whether you need a sample with your customized logo, High resolution Pictures, Mock Ups or any other service.

Please do not hesitate and let us know. We will make it as easy as possible for you to propose our products to your target group.

 

Sample Policy

We at N.G Sport Sourcing do our very best to make every buying experience efficient and comprehensive.

We understand the need of sample products.

Below you will find our sample policy outlined:

 

Random Samples

A random sample is a product sample that is pre-existing and sits in our warehouse either un-imprinted or branded with an imprint from an order we produced for a previous client.

Due to the demand and internal costs associated with product samples, we are forced to charge for samples + Freight basis.

After we have received the full payment, we will ship samples per your requested method (our own account or yours).

 

If the sample itself is less than $2.00 and you provide your shipper account, we will not bill you for the sample.

Per our sample policy, we will offer a full credit for the cost of that sample against an order placed with D.Y.M. within 30 days from receipt.

If multiple samples are ordered, we will only credit against the actual items that are ordered, not all samples.

 

Pre-Production Samples

A pre-production sample is a customized sample with your specific logo.

There are costs and timetables associated with this process. Since all of the screens, films, plates, set-ups, color separations, digitizing, etc., needs to be completed prior to running a sample.

Cost depends on the item, process and work that need to be performed.

 

The process itself can take anywhere from 5 to 15 business days depending on the item and work that needs to be performed. We then ship the sample to you for your approval per your requested method.

Full production will be scheduled after sample approval.

 

For further information, please email us: sales@ngsportsourcing.com or click on below icon.